Yesterday about 2 o'clock we got a call from Ryder. Apparently the folks at Ryder did not actually confirm our confirmation. We called about a week and a half ago and they confirmed that we would have a truck but that our order had not come through on their computer. They went on to assure us that all would be well and not to worry. Fast forward to yesterday when some guy calls me saying "We thought we would give you some advance notice and let you know that we do not have a truck for you tomorrow." I think someone at the corporate level there at Ryder should send out a memo as to what "Advanced Notice" really means. On the last Thursday of the month, calling someone 4 hours until all the other truck companies close their shops is not really advanced notice.Nonetheless we got hold of Ryder through their 800 number and they directed us to someone here locally who assured us a truck would be available Friday morning and to call him at 8 am. This morning we called and the lady at the counter explained that the guy we spoke to never shows up before 9am. Memo about what the numbers on the clock really mean. Just after 9 we called the guy and he assured us a truck would come in to his shop today.
He called us back. A truck came available...in Jonesborrow, GA about 40 miles away. Memo concerning the size and boundaries of one's shop. So we now have a truck that we will go and pick up today by noon. So far problem solved - we shall see.
Personal memo, next move - hire movers.
